7 Proofs That Managers Drive Engagement and Retention, Not HR

2020 Annual Conference & Exposition
If we want to fix retention problems, we need to fix managers first.

"Turnover's high, go fix it!" is a shudder-inducing phrase for HR professionals, who instantly know that turnover is driven primarily by ineffective leaders who cannot build trust with their teams. Most people leave their managers, not their companies. These same leaders have the lowest engagement scores and highest number of employee complaints. Yet HR remains stuck in this "how do I prove it?" bind, failing to establish influence and therefore power. This session provides established, reputable data each HR pro should not only learn but take back to their C-suites in order to implement real manager-led engagement and retention solutions that work.

Learning Objectives:

  • Learn detailed studies and resulting data to reinforce the primary roles leaders play in engagement and retention.
  • Learn to deliver this data to C-suite teams, along with specific resulting solutions to build leaders' skills.
  • Learn to incorporate this data into leadership development programs so leaders learn both their impact and the right behaviors to build trust...and therefore engagement and retention.
Date(s) & Time(s): 
Wednesday, July 1, 2020 - 9:15am to 10:15am
Presenter: 

Dick Finnegan

Dick
Finnegan

Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Session Type: 
Mega Session
Competency: 
Consultation
HR Expertise
Leadership & Navigation
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