Case Study: How an Industrial Company Cut Turnover by 55% in 6 Months

2020 Annual Conference & Exposition

United Facilities manages large distribution centers where forklift driver retention directly impacts productivity, and as important, safety. Facing high turnover in the face of unprecedented competition for talent, United Facilities implemented the five-step solution of Finnegan's Arrow in order to improve retention with business-driven processes versus traditional HR-driven solutions. Results include turnover decreasing by 55% in six months among both full-time employees and temporary employees, 70 fewer openings to fill, and projected annual savings of $1.2 million not including immeasurable productivity improvements. Learn more about Finnegan’s Arrow and how you can apply it in your organization.

Date(s) & Time(s): 
Tuesday, June 30, 2020 - 3:10pm to 3:28pm
Presenter: 

Dick Finnegan

Dick
Finnegan

Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Session Type: 
Smart Stage
Competency: 
Relationship Management
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