Managing Your Managers to Manage Better: A Practical and Necessary Look
How many times has it happened? We promote to management high-performing employees because they are really good at their jobs. Upon promotion, we send them off and hope that they actually have the ability to lead. MISTAKE! We cannot assume that our managers, new or experienced, have the tools necessary to lead and manage those who report to them. These skills are not inherent in everyone and managers frequently must be taught how to manage! This fast-paced, business-focused and practical workshop will take you through the education managers need. This interactive session will provide you, step-by-step, with the key topics managers need to learn most. Even more, we will give you the actual material and presentations so that you, as HR, can bring this knowledge back to your organization. We will focus on the hiring and interview process, performance management (including documenting discipline and performance appraisals), dealing with employees not meeting business needs, the importance of empathy and of managers humanizing themselves so as to keep employees engaged and motivated, reporting responsibilities when complaints are brought or medical conditions disclosed, and more!
Learning Objectives:
- Identify the subject matter on which managers must be educated.
- Provide training techniques so that HR can meaningfully and practically bring back to their managers the tools they need effectively to lead.
- Evaluate how managers can keep their employees motivated and engaged through “soft skills” and effective performance management.
- Analyze the skills managers need with respect to hiring and interviewing and reporting complaints brought forward to them.
Michael S. Cohen, J.D.
Michael S. Cohen is a partner in Duane Morris’ Employment, Labor, Benefits and Immigration Practice Group. Michael concentrates his practice in the areas of employment law training and counseling. He has trained and counseled employers throughout the country on subjects including harassment prevention; diversity, equity and inclusion; combatting implicit bias; performance management; discipline and discharge; hiring and recruiting practices; performance evaluations; FMLA, ADA and FLSA compliance; leave of absence policies; LGBTQ+ issues in the workplace; substance abuse testing; workplace violence; records retention; conducting background checks; and more. Michael also has conducted investigations into claims of harassment and discrimination and has drafted employee handbooks, employment agreements, non-compete agreements and post-termination agreements. Michael regularly conducts in excess of 200 trainings each year. He has represented clients throughout the country in EEO and other administrative proceedings.
Michael has been cited as a national authority on employment issues by The New York Times, The Associated Press, USA Today, MSNBC.com, HR Magazine, SHRM On-Line, Employment Law 360, Inside Counsel Magazine, as well as many other publications. Michael serves as an Advisory Board Member of GenHERation and as a Board Member of Serve, Inc. Michael is a 1997 magna cum laude graduate of Temple University Beasley School of Law and a cum laude graduate of the University of Pennsylvania.