Why You Should Invest More in People: Take It from Chipotle’s CPO

2020 Annual Conference & Exposition
Learn how Chipotle has been growing by growing its employees.

Engaged employees, solid retention rates and a full pipeline of prospects have one thing in common: they are a result of companies investing in their people. Organizations that prioritize human capital reap the benefits in more way than one. Chipotle is quite familiar with this approach. Priding itself on building a world-class people company, Chipotle is duly one of the fastest growing fast-causal restaurant chains. If you ask their first-ever Chief People Officer, Marissa Andrada, she attributes the success to the mantra of “you can’t grow a company without growing it’s people.” Marissa, a seasoned HR leader with a career spanning many well-known brands, has been instrumental in redefining Chipotle’s benefits. Under Marissa’s leadership, Chipotle has introduced an all-crew bonus option, the opportunity earn a debt-free college degree, and increased access to mental health care for their 83,000+ employees. Join us for this transformative session as Marissa shares an inside look at how and what Chipotle has done to grow their workforce, transform and create a work environment where the organization’s employees can truly thrive. Take away unique approaches to compensation and benefits, learn how you can apply similar tools they’ve instituted to support these measures, and gain a deep understanding of the impact said initiatives have on business to up your own skills. 

Date(s) & Time(s): 
Tuesday, June 30, 2020 - 11:00am to 12:15pm

Marissa Andrada


Marissa joined Chipotle Mexican Grill in April 2018. As the first Chief People Officer for Chipotle, Marissa has brought the brand’s purpose, To Cultivate a Better World, to life through its people. Marissa’s initiatives and passion points include driving a diversity strategy across all levels of the company and fostering a culture of well-being to inspire mutual learning, development and career growth. Marissa has been instrumental in redefining Chipotle’s benefits, launching a new tuition assistance program including the option to earn a Debt Free College Degree, access to mental healthcare and a quarterly bonus option open to Chipotle’s 83,000+ Chipotle employees. Prior to joining Chipotle, Marissa was Senior Vice President of Human Resources & Chief Resources Officer at Kate Spade & Company and Senior Vice President of Partner Resources for Starbucks Coffee Company. Prior to Starbucks, she served as Senior Vice President of Human Resources at GameStop Corporation and Head of Human Resources at Red Bull North America. Marissa has an MBA from Pepperdine University and completed her undergraduate education at California State Polytechnic University at Pomona. Marissa currently sits on and is a founding member of the CNBC Workforce Executive Council.

Session Type: 
Change–Makers Series
Leadership & Navigation
Relationship Management
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