Breaking Down the Numbers: The Cost of the Closet (The Business Case for LGBTQ+ Inclusion)

How much does it cost you not to be inclusive of LGBTQ+ people? Organizations rarely consider how much it actually costs them when they don't create inclusive spaces for LGBTQ+ folks. But the price tag can be quite hefty. There's the cost of lower levels of engagement. The cost of higher voluntary turnover. The cost of recruitment. The cost of decreased innovation. And so many other potential business impacts. But how do you calculate the cost? What are the considerations you should think about when trying to quantify the price you're paying for a lack of focus on LGBTQ+ inclusion?  This presentation is an engaging and thought-provoking look at the hard numbers of how much organizations are wasting by not putting specific focus on inclusion of LGBTQ+ people. Based on his best-selling book, Michael uses data and research to prove the business case for why organizations should be paying particular attention to their LGBTQ+ people.

Learning Objectives:

• Understand the potential cost of inaction.
• Review areas organizations should be paying attention to as it relates to LGBTQ2+ people, their engagement and their loyalty internally and externally
• Receive ideas for measuring the return on investment of LGBTQ2+ inclusion.

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