Emotional Intelligence: A Non-Negotiable Skill in a Post-Pandemic Workplace
While the challenges of the pandemic created a sense of 'emotional togetherness' for many teams, these bonds have been tested through the great resignation and the ever-changing workplace landscape. Understanding how to build effective relationships and work through emotional challenges is critical today, not only for leaders, but for every employee. In this session, we will discuss the non-negotiable emotional intelligence skills needed for workers and how organizations can recruit and train for these skills.
Learning Objectives:
- Learn the non-negotiable competencies of emotional intelligence needed for all workers. b. Understand how emotional data can be used to improve individual and team performance. c. Develop strategies to recruit and train for emotional intelligence in your talent pipeline.
In-person session offerings are on a first-come, first-served basis.
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Bethany J. Adams
Bethany Adams has more than 15 years of experience in HR and education. She began her career working in learning & development and human resources in the restaurant and retail industries. She has experience in both small, privately-owned businesses and large, Fortune 500 organizations. Bethany holds a BA in Psychology, MA in Organizational Management, the SHRM-SCP certification, and is a Certified Genos International Emotional Intelligence Practitioner. She currently teaches at Villanova University in the Graduate Programs in HR Development. Bethany has spoken at a variety of conferences throughout the country and leads corporate training on topics including emotional intelligence, DEI, and strategic HR. Bethany hosts an HR podcast called HR Tea.