How to Build an Employee Listening Strategy
When it comes to assessing your organization's employee experience, it's no longer enough to administer an annual survey and call it a day. To engage and retain today's talent, it's all about an integrated, strategic approach to employee listening woven throughout the entire employee lifecycle. While this can sound overwhelming, in this session, we'll break down where to start, steps to improve your existing efforts and strategies you can use to get the most ROI.
Learning Objectives:
- Avoid the most common mistakes organizations make when gathering employee feedback.
- Implement multiple types of listening methods across the employee lifecycle so that your employees feel heard and valued.
- Develop a continuous listening strategy to act on feedback and improve your organization's employee engagement and retention.
In-person session offerings are on a first-come, first-served basis.
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If a speaker has provided session materials, please visit https://presentations.shrm.org.
LeAnne Lagasse
LeAnne Lagasse is an HR consultant and keynote speaker who helps leaders and organizations improve their employee engagement and retention and develop their people managers. LeAnne is a SHRM-SCP, a Gallup-Certified CliftonStrengths© Coach, and also serves as Adjunct Faculty at Missouri State University, where she teaches professional communication courses to MBA students. Prior to launching her consulting business, LeAnne was a faculty member and the Director of Public Speaking in the College of Media and Communication at Texas Tech University, where she served for 14 years. Alongside her husband, Ben, she is a proud mom to three children and two pet prairie dogs.
