The Power of Stay Interviews in Post-Pandemic Times

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2023 Talent Conference
Participants will learn how to train their leaders to conduct stay interviews to solve individual pandemic-driven retention and engagement issues.

The presenter's book The Power of Stay Interviews introduced the stay interview concept ten years ago. Yet today stay interviews are more important than ever because the pandemic introduced us to many new reasons why employees stay and might leave.  In this session, the author will disclose why just five questions are essential, the research behind them, and the skills supervisors must learn to implement them.

Learning Objectives:

  • Learn the required five stay interview questions and the research behind them.
  • Discover the four skills supervisors must learn and practice, along with the exercises for providing that skill training.
  • Hear how client input led to the development related solutions that include placing dollar costs on turnover, establishing leaders' retention goals, asking leaders to forecast future turnover, and holding leaders accountable for achieving goals and developing accurate forecasts.

In-person session offerings are on a first-come, first-served basis.

To view all event accessibility & accommodations details visit here.

If a speaker has provided session materials, please visit https://presentations.shrm.org.

All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Virtual sessions are recorded and are available to view on demand until Friday, May 19 at 8:00 AM ET (excluding networking sessions marked as “Live Virtual Only”). 

Date(s) & Time(s): 
Tuesday, April 18, 2023 - 10:30am to 11:30am
Presenter: 

Dick Finnegan

Dick
Finnegan

Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Location: 
Sago
Session Type: 
Concurrent Session
Competency: 
Interpersonal (Behavioral)
Leadership (Behavioral)
Intended Audience: 
Mid-Level
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