Your Admin Staff: Tapping HR’s Golden Natural Resource
These industry experts on our panel believe it’s time for a revolutionary new approach to rethinking what is possible with the group of staffers often referred to as the backbone of the company, the right arms to managers, and the face of the culture. In reframed job descriptions, the administrative staff can become a stabilizing force in this time of extraordinary change.
Learning Objectives:
- Learn how the admin staff can be tapped in the new workplace in areas where they already have talents and skills including onboarding, hiring, training, and disaster planning.
- Leverage the admin staff and build trust with HR, in addition to higher productivity, increased retention, improved staff satisfaction, and boosted profits.
- Create a new pipeline of talent in a variety of departments by rethinking the admin professional role and job description.
In-person session offerings are on a first-come, first-served basis.
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If a speaker has provided session materials, please visit https://presentations.shrm.org
Bonnie Low-Kramen
TEDx speaker Bonnie Low-Kramen is the former assistant to celebrity couple Oscar winner Olympia Dukakis and Louis Zorich, with whom she worked for twenty-five years. That work led to writing the best-selling Be the Ultimate Assistant, A celebrity assistant’s secrets to working with any high-powered employer and speaking in thirteen countries.
Bonnie is recognized as one of the world’s leading experts on workplace issues who is committed to bridge the communication gaps between leaders and their assistants in order to fix what is broken in our workplace. She is known for her work to end workplace bullying and close the wage gap.
Jim Link, SHRM-SCP
Jim Link is the Chief Human Resources Officer for the Society for Human Resource Management. With more than 315,000 members around the world, SHRM is the largest HR professional association in the world and the leading voice for matters related to workers and the workplace.
Jim’s career includes roles of increasing responsibility across a variety of industries and companies including General Electric, the Pillsbury Company, Porsche Cars, and Randstad. In his most recent role as CHRO for Randstad North America, he led a global team of 150 HR professionals who were instrumental in transforming the company into an award-winning, inclusive, and sustainable global leader.
Jim has served as a volunteer leader in several organizations including the SHRM Foundation Board, the Atlanta Federal Reserve Bank Human Capital Advisory Board, and the Human Resources Leadership Forum.
Jim holds undergraduate and master’s degree from Murray State University. Born and raised on a working family farm in western Kentucky, he currently resides in Atlanta and Alexandria, VA.
Jim is an adjunct instructor in the Executive MBA program at the University of Poznan (Poland) School of Economics and Business and the University of Liège (Belgium) Asia-Pacific campus in Taipei, Taiwan.
Natalie Massey
Natalie Massey is Operations Coordinator to APL’s Space Exploration Sector (SES). She leads the team that runs the SES office and supports the Sector Head and members of the Executive
Leadership Team. She provides oversight and analysis of operations and prioritizes day-to-day operations. Prior to this role, Massey worked at NASA for 25 years, most recently as Executive
Assistant to NASA’s Deputy Administrator, where she directly contributed to the overall Agency vision and independently performed administrative management functions that serviced
organizational requirements. She has supported many of the agency’s significant milestones, including serving as organizational liaison for three Presidential transitions. Massey received her
Bachelor of Arts degree in Communication Studies – Technical Writing and a certification in Desktop Publishing from the University of Maryland University College. She is a native of
Washington, DC and resides in Hyattsville, MD.