Case Study: Chick-fil-A's Mission to Upskill Talent Across 2800 Stores
Delve into Chick-fil-A's remarkable HR upskilling initiative spanning its extensive network of 2800 stores. Uncover the strategies, methodologies, and cultural ethos behind Chick-fil-A's commitment to nurturing talent and fostering growth within its workforce. From frontline associates to seasoned managers, explore how Chick-fil-A's innovative upskilling programs have empowered employees to reach new heights of excellence, driving performance, and customer satisfaction to unprecedented levels. Gain invaluable insights into the transformative power of continuous learning, leadership development, and employee engagement as we dissect Chick-fil-A's playbook for success.
Adam Patrick
With a Chick-fil-A journey spanning 12 years, Adam has grown from a frontline Team Member to now working on staff at Chick-fil-A, Inc. Currently, Adam's focus is on providing optional resources to franchisees and their dedicated talent leaders through resources like SHRM and a first-ever talent conference for franchisees.
Outside of his career, Adam's most important role comes as a husband and father, embracing outdoor adventures with two amazing kids. Together, Adam and his wife are on a quest to run a race in all 50 states and visit every MLB stadium, all while drinking amazing coffee.