Empathy as a Recruitment Superpower: The Key to Perfecting Candidate Personas
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
During the session, you will explore the remarkable impact of empathy in the recruitment process. We will delve into the art of truly understanding and connecting with candidates on a deep and meaningful level. By cultivating empathy, you'll gain a unique insight into their motivations, aspirations, and potential fit within your organization. This session will guide you in harnessing the power of empathy to create meticulously crafted candidate personas. These personas serve as invaluable tools for making informed and successful hiring decisions. You'll learn how to go beyond surface-level data and uncover the human stories behind the resumes. By the end of this session, you'll be equipped with the skills to approach recruitment with a more empathetic lens, enabling you to build stronger connections with candidates and, in turn, select the best-fitting talent for your team.
Learning Objectives: Understand the significance of empathy in the recruitment process and its impact on candidate engagement and long-term success within the organization.Learn how to effectively employ empathetic listening and questioning techniques to uncover candidate motivations, values, and cultural alignment.Gain the skills to create comprehensive and human-centered candidate personas that go beyond traditional qualifications, enabling more informed hiring decisions.Explore real-world examples and case studies showcasing the transformative effects of empathy on candidate interactions and the recruitment process.Discover strategies for implementing an empathetic recruitment approach within your organization, fostering a more inclusive and harmonious workplace culture.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Jodi L. Brandstetter

Jodi Brandstetter is a Brand Positioning Coach specializing in human design and design thinking, empowering HR business consultants to define their business uniquely. With two decades of HR and business experience, Jodi offers tailored strategies for HR consultants to authentically connect with their ideal customers. As an 8-time Amazon Bestselling Author, Jodi lives outside Cincinnati, Ohio, with her family.
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