Functional Forgiveness: The Underrated Business Imperative
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Repeated on Tuesday at 12:30pm.
Businesses struggle with communication on a good day so having unnecessary or unresolved conflict added in will only cause deeper structural and organizational flow issues. And while conflict management is a useful skill to exercise, the lack of understanding of forgiveness as a piece of that plan will lead to more repeated situations with those same involved individuals.
Learning Objectives:
- To be able to identify the mired and conflicted communication snags in conflict management within an organization.
- To be able to define what forgiveness (in a business context) is and isn't.
- To be able to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication.
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Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
John Baldino, SHRM-SCP, MSHR, SPHR
John Baldino founded Humareso to strategize with companies to develop plans to manage talent, recruit for skills gaps based on employee inventories, assess markets for growth, develop long-range succession plans and influence a culture of enthusiastic buy-in. Humareso provides outsourced human resource services, including its flagship HRO plan, which helps businesses save money, increase productivity and reduce legal risks by providing dedicated HR consulting for compliance, training, performance management, employee relations, workplace management, discipline and other important HR best practices.
Humareso handles all facets of employee engagement and business development, providing strategic direction to help employers manage talent, recruit for skills gaps, assess markets for growth, assess competition, increase employee performance, develop long-range succession plans and influence an enthusiastic, innovative culture.
Professional Background and Accomplishments:
- 26 years in Human Resources; 17 years in strategic roles
- Served in hospitality/restaurant, retail, distribution, non-profit, education and finance/banking industries
- 2012 Delaware Valley (Philadelphia Metropolitan Area) Human Resources Person of the Year
- 2013-2016 SHRM National Membership Marketing
- Articles and interviews published in HR and Business publications such as Certified, HR Matters Magazine, Recruiter.com and Accelerate
- Keynote speaker for International and U.S. conferences
Professional Organizations:
- Garden State Council SHRM – Leader, Young Professionals Initiative
- Tri-State HRMA, an affiliate of SHRM – Vice-President