Going Beyond Engagement Surveys: Transforming Workplace Culture with Employee Listening
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
When employers try to combat disengagement based on assumptions, they often fail due to lack of input from the most important stakeholders: their employees. Traditional Employee Engagement Surveys and Focus Groups often fall short, as they don't capture the full story or facilitate genuine dialogue. Many employees also doubt the anonymity of these methods, affecting their honesty or willingness to participate.
How can companies truly understand their employees' needs? By listening differently. Seramount’s Employee Voice Sessions provide unmatched insights into what employees need to thrive by listening to them in an anonymous, psychologically safe environment. This approach enables employees to openly share their challenges, successes, and perspectives on their experience in the workplace. Join Dr. Laura Sherbin, Managing Director of Seramount, as we drop into a live session to see the power of listening in action and learn how you can transform your workplace culture.
Learning Objectives:
- Why traditional engagement surveys and focus groups often fall short.
- How to engage employees in workplace culture through thoughtful listening.
- Case studies offering bold, practical ideas for your organization.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/. Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Laura Sherbin
Laura Sherbin is a Managing Director at Seramount and leads Seramount’s Consulting and Learning divisions. Laura is an economist who specializes in the creation of advantage through inclusion and diversity. She built the rigorous data analytics machine and team that have been core to Seramount’s innovative approach to measuring and tracking employee experiences. Most recently, Laura was co-president at the Center for Talent Innovation (CTI) in New York City, a premier think tank and content provider that studies global workplace diversity. She has co-authored several Harvard Business Review articles, has taught Women and Globalization at the School of International and Public Affairs at Columbia University, and is known as a leading expert in applying diversity and inclusion data to human behavior in organizations and using such data to quantify how workforce sentiments and satisfaction affect company bottom lines.
Laura holds a BS in math and economics from the University of Delaware and earned her PhD in economics from American University. She currently resides in Irvington, New York, with her husband, their four children, and their dog, Gus.
