Motivating Leadership to Manage Abrasive Conduct: Helping Grow Management Backbone in the Age of the Unruly
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
Tired of telling managers it's their job to manage abrasive workplace behavior, not yours? Do you wish they'd find the courage to stop bullying by bosses? This session will show HR professionals how to motivate leadership to intervene and stop the suffering. Most abrasive leaders can change, but only if their managers motivate them to transform their leadership styles using the correct strategy: conduct intervention.
Learning Objectives:
- The five steps of courageous conduct intervention.
- How to motivate leaders to manage unacceptable conduct: growing their Management Backbone.
- Dealing with leadership anxiety and defensiveness.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Laura Crawshaw
Known as the Boss Whisperer®, psychotherapist, corporate executive, executive coach, researcher, professor, speaker, and author, Dr. Laura Crawshaw specializes in researching and coaching abrasive leaders. She has served an international clientele of employers, including over 40 Fortune 500 companies, United Nations organizations, and NASA. She published her first book, Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace, in 2007. Dr. Crawshaw founded The Boss Whispering Institute in 2009, whose mission is to stop suffering in the workplace caused by abrasive leaders through research and training. Her new book is Grow Your Spine & Manage Abrasive Leadership Behavior: A Guide for Those Who Manage Bosses Who Bully.