Resist the Org Chart: Building a New Blueprint for Org Design
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
Repeated from Monday at 11:00am
In this session, you will learn a value-based approach to designing organizations that goes beyond the org chart or job descriptions. You will gain valuable insight to help guide your organization past potential pitfalls and toward the key drivers or capabilities that you're trying to impact. And you'll leave with an understanding of how to build your organization's blueprint to ensure future-state success.
Learning Objectives
- Examine a value-based decision approach to designing the organization based on future-state capabilities (rather than jumping straight to an org chart).
- Explain new and different steps for designing and/or redesigning both the organization as well as roles and capabilities of the organization.
- Apply a value-based approach for org design with a blueprint that articulates the high-level architecture for the organization's roles, culture, and structure.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Carol Henriques
WHAT CAROL BRINGS TO THE TABLE
Carol has 25+ years of Organization, Leadership, and Team Effectiveness experience. She led organization transformation efforts inside telecommunication and pharmaceutical companies, and then took that experience to clients across industries when she transitioned to external consulting. Carol led consulting teams at Andersen, Deloitte, and Capital H Group before starting HighBar Consulting, a firm that is now part of TiER1 Performance. In all her work, she brings a unique blend of deep subject-matter expertise, curiosity, objectivity, systems thinking, and pragmatism. Carol cares deeply about her clients and supporting them on their journey to success. As a result, she has many long-standing client relationships.
WHAT SHE’S PASSIONATE ABOUT
Carol is passionate about helping clients find innovative solutions to organizational challenges. She has a knack for developing practical, systems-focused solutions that are rooted in an understanding of the unique characteristics of each client’s situation. Her approach helps clients simultaneously build organizational performance and people engagement.
FUN FACT
One of Carol’s ancestors was a pirate in the 1500s. He worked on behalf of his country, the Netherlands, raiding the ships of enemy countries. Ahoy, Matey!
Gina Max
Gina S. Max is a seasoned executive with over 27 years of experience in human resources and leadership roles. Her mission is to create a workplace where every employee thrives, contributes, and feels valued. As the Senior Vice President and Chief People Officer at Knauf Insulation, Inc., she plays a pivotal role in shaping the organization’s talent strategy and fostering a positive work environment. Gina is passionate about empowering employees and driving organizational excellence. Her commitment to fostering a culture of growth and innovation has been instrumental in her success.
Key Achievements:
- Successfully led cross-functional teams to update organizational structure, create new programs, and implement change at both USG and Knauf.
- Transformed Knauf’s approach to human resources and people management with innovative ideas on employee engagement, rewards and recognition, and talent development.
- Led the development of DEI and Inclusion Strategy Teams at both USG and Knauf.
- Created proactive and strategic Recruitment and Onboarding plans for numerous business initiatives including Knauf’s largest greenfield facility in North America.
Prior to joining Knauf, Gina spent over 25 years at USG Corporation where she started in an entry-level human resources position and worked in a number of human resources and field leadership roles across the company. In 2021, Max was promoted from the Head of Talent at USG to her current role.
She received a bachelor’s degree in psychology from Penn State University and a master’s degree in business administration from Capella University. Max also holds the Senior Professional in Human Resources certification and is trained in Lean Principles. Max resides in the western suburbs of Chicago with her three children. In her free time Max enjoys spending time with family, reading the latest business and strategy books, and travelling to the Jersey Shore.