Revolutionizing Human Resources: H&M's Trailblazing Journey
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Join us for an insightful session exploring how global retail giant H&M is spearheading a groundbreaking transformation in Human Resources. Discover the strategic initiatives, innovative practices, and cultural shifts that propelled H&M to redefine the HR landscape, setting new standards for the industry. From upskilling to fostering inclusivity, to empowering employees and driving organizational excellence, learn how H&M's visionary approach to HR leadership is shaping a historic paradigm shift, inspiring businesses worldwide to rethink their HR strategies for the future. This session promises to unveil key insights and actionable takeaways for HR professionals, leaders, and organizations striving to embrace change and drive sustainable success in the ever-evolving global marketplace.
Learning Objectives:
- Understanding Strategic HR Transformation: Explore the importance of strategic planning in HR transformation and how it can be applied to their organizations.
- Driving Organizational Change Through HR Leadership: Gain insights into how HR leadership can inspire, and effect change across an organization and adopt a leadership approach that fosters innovation and transformation.
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Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Chris Mikulski
Chris Mikulski is Head of Human Resources for H&M, Region Americas, and an accomplished Retail executive with over 20 years of experience in the industry. He began his career with famed American retailer, Toys ”R” Us, where he spent his several years working in stores, learning about the foundational principles of the retail business and management. During his time in stores, he found his passion for connecting people with business success and made a bold decision to pursue a career path in Human Resources. Chris quickly discovered there was no pre-identified path to achieve this ambition, so he set off on a discovery journey to learn as much as he could about the profession from his network of mentors, leaders and advisors. His journey led him to grow through roles in Talent Acquisition, HR Business Partnering, Employee Relations, Total Rewards and Executive Leadership Chris ended his tenure with Toys “R” Us in 2018 and was then recruited to the iconic global fashion brand H&M, serving as the Head of Human Resources for the Americas Region since 2020. In his current responsibility, Chris leads a team of over 100 diverse HR professionals across Canada, USA, Mexico, Colombia and Ecuador who are responsible for supporting 24,000 colleagues across the region. His accomplishments in his current role include leading multiple end-to-end business transformations, architecting a modern colleague experience strategy, increasing colleague retention and engagement, and embarking on the largest HR transformation in the company’s history. Chris also serves as an Executive Sponsor for H&M’s Voices of Internal Black Excellence (VIBE) employee resource group and is a published contributing author in the book “Staying in the Game: Leading and Learning with Agility for a Dynamic Future” by Pamela Meyer. In his personal life, Chris was born and raised in the Hudson Valley area of New York State and currently resides in New York City. He is a proud member of the LGBTQIA+ community and uses his platform to advocate for the equality of all people.
George Rivera
George Rivera III serves as the Senior Vice President of Enterprise Solutions at the Society for Human Resource Management. He is responsible for broadening the awareness of SHRM's mission to enhance workforce development by building and strengthening partnerships with some of the largest enterprise organizations across the globe. In addition to helping bring to market the top ideas and innovations through outreach, representing all things workplace, workers, and work.
George is a proven business development thought leader who places a deep emphasis on people, with more than 15 years of experience building and scaling highly productive, results-driven sales organizations. Prior to joining SHRM George spent over a decade honing his expertise in HCM cloud technology, retirement, insurance, and other employee benefits, as well as HR services and PEO offerings as he led sales efforts of Paychex Inc., a top HR consulting organization. In addition to business-growth responsibilities, George also led critical cross-functional company initiatives throughout much of the organization including Learning and Development, Marketing and Lead Generation, Finance, and Talent Acquisition, but the most rewarding experience, by far, was his service on the board for the annual United Way Campaign.
George Rivera III recognizes that strong leaders build strong businesses and strong businesses build strong communities. George is firm believer in focusing on strategic growth for all partners.
When not at work, Rivera serves as Vice President for SHARE International a Non-Profit that aims to support the indigenous peoples of the Amazon in Peru.