Feedback As a Retention Tool. Care Enough to Speak Up
Employees want to learn and be challenged. Managers who take the time and have the courage to coach and give direct, timely, and helpful feedback are sought after and have loyal employees. Teach your managers that feedback is a retention tool, and it costs absolutely nothing. Employees want to know how they're doing and what they need to do to grow their careers, but most employees get almost no real feedback at work. Train managers to be effective coaches and develop and retain your best employees.
Learning Objectives:
- Give succinct, helpful, and direct feedback in two minutes. Quicker is better.
- Overcome the fear and concern of giving feedback.
- Reduce employees' resistance and defensiveness when receiving difficult feedback.
- Become the manager all employees want - the manager who takes the time and has the courage to tell employees the truth.
Shari Harley, MA, CSP
Shari Harley, author of How to Say Anything to Anyone, is known globally as an engaging, funny, content-rich business speaker. Her international training firm, Candid Culture, is making it easier to tell the truth at work. Shari is bringing candor back to the workplace. A former HR practitioner and operations leader, Shari’s practical approach has led her to speak and train in Singapore, Thailand, Malaysia, India, Dubai and Australia. From “Making Meetings Work” and “Delegating Better” to “Managing Your Career” and “Saying Anything to Anyone,” Shari’s tips are sure to delight and inform in a real, direct and very funny way. Watch videos and learn more about Shari at www.candidculture.com.