Session Cancelled: Disruptor or Enabler? AI's Impact on Learning and Development
By 2027, 61% of workers will require retraining and new skills to perform their jobs, according to the World Economic Forum. AI has the potential to improve L&D programs by making skilling and training more customizable and accessible. In this session, Coursera CPO Rich Jacquet will share how people leaders can use AI to mitigate the human cost of disruption and equip their workforce with the tools to navigate change and increase productivity.
Learning Objectives:
- Learn how you and the HR team can become a strategic partner to functional leaders as they navigate the impact of generative AI on their strategy and people operations.
- Understand the need for AI training across job types and how to be an effective strategic partner to functional leaders as they navigate the impact of generative AI on their strategy and people operations.
- Learn how to use AI within your organization's L&D programs to make learning more interactive, personalized, and accessible.
- Gain practical insights into how organizational agility can exploit opportunities and mitigate threats posed by accelerated change.
Rich Jacquet
![](https://sessionplanner.shrm.org/sites/default/files/styles/medium/public/Rich%20Jacquet%20-%203%20-%20Chief%20People%20Officer%20%28002%29.jpg?itok=yOJak8GH)
Rich Jacquet is Coursera’s Chief People Officer. Prior to joining Coursera in 2019, Rich was the Chief People Officer at Gigamon, a network security company with approximately $350 million in revenues. While shaping Gigamon’s culture and employee experiences, he helped take the company public and scale the team to over 800+ people. Rich has also held significant leadership positions at Yahoo!, eBay, Packeteer, and Bay Networks. He has an M.B.A. in Organizational Studies from Notre Dame de Namur University and earned his B.S. in Business from California State University at Chico.
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