Troublemakers Can Be A Source of Hidden Leaders

It's counterintuitive to put troublemakers in leadership roles but when we look at their unconventional strengths, the most outspoken troublemakers may be natural born albeit misguided leaders.  Smart organizations are adopting a new concept of leadership that unites naturally oriented - informal leaders with their counterparts, appointed - formal leaders. Learn how the resulting partnership of formal and informal leaders links an organization's two major power bases to achieve common business goals and to produce performance excellence.

Learning Objectives:

• Learn how to differentiate chronic malcontents - those who complain, blame and slack off  - and troublemaker leaders - those who get the job done by rocking the boat and breaking the rules, to identify who should be groomed as high potential resources. 
• Adopt a new concept of leadership that unites naturally oriented - informal leaders with their counterparts, appointed - formal leaders.
• Develop a complement of skilled troublemakers to better serve your customers, rattle your competitors and accelerate culture change within your organization.