Why Emotional Intelligence Matters in an Artificial Intelligence World
There is no doubt AI enables us to find information, make decisions, and even automate work faster and more efficiently than ever. But as we continue to outsource knowledge to AI, what will become most crucial for leaders is the true HUMAN connections forged and built through emotional intelligence. EI is no longer a nice to have, but rather a core competency for all employees of the future. In this session we will discuss essential EI skills for workforce development and how these skills are impacted by AI initiatives.
Learning Objectives:
- Identify essential EI skills needed for workforce development.
- Explore how AI is impacting the development of EI skills in leaders and teams.
- Recommend strategies for developing EI in leaders and teams.
Bethany J. Adams
Bethany Adams has more than 15 years of experience in HR and education. She began her career working in learning & development and human resources in the restaurant and retail industries. She has experience in both small, privately-owned businesses and large, Fortune 500 organizations. Bethany holds a BA in Psychology, MA in Organizational Management, the SHRM-SCP certification, and is a Certified Genos International Emotional Intelligence Practitioner. She currently teaches at Villanova University in the Graduate Programs in HR Development. Bethany has spoken at a variety of conferences throughout the country and leads corporate training on topics including emotional intelligence, DEI, and strategic HR. Bethany hosts an HR podcast called HR Tea.