Closing the Accountability Gap: Skills for Talking About Behaviors Hindering Inclusion

INCLUSION 2024
In this presentation, you'll learn how to hold someone accountable for their poor behavior and how to do so in a way that builds and improves your relationship.

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.


The key determinant in how inclusive your organization rests on what you do when someone acts in a way that violates inclusion values. Do we step up to hold an accountability conversation, or do we let it go? Even when we do step up to hold someone accountable, these conversations are often emotional, high-stakes affairs that affect relationships for the worse. Yet by learning a few key skills in this presentation, you'll learn how to hold someone accountable AND how to use the conversation to build and improve your relationship.

Learning Objectives:

  • Build psychological safety through intent, not content.
  • Identify the key skills to candidly but respectfully hold someone accountable for their behavior.
  • Develop stronger relationships because of diversity, not in spite of it.


Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.

Date(s) & Time(s): 
Wednesday, November 6, 2024 - 4:00pm to 5:00pm
Presenter: 

Emily Gregory

Emily
Gregory

Emily Gregory’s gift is to create for her audience a moment of self-discovery that leads to change.

Clients praise Emily for her nuanced mix of vitality and credibility. Emily’s depth of experience, academic background, and rigorous intellectual reasoning that provides the solid foundation for her message.

For 15 years, Emily led Crucial Learning teams including Product Development, Training and Consulting, Delivery Operations, and Sales.

Emily is also the coauthor of the New York Times bestseller Crucial Conversations: Tools for Talking When Stakes are High and travels the world speaking and presenting on the crucial skills for improving results and relationships.

Location: 
Adams Ballroom A - Level 1
Session Type: 
Concurrent Session
Competency: 
Interpersonal (Behavioral)
People (Technical)
Track: 
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