7 Proofs That Managers, Not HR, Drive Engagement and Retention
"Turnover's high, go fix it!" is a shudder-inducing phrase for HR professionals, who know that turnover is driven primarily by ineffective leaders who cannot build trust with their teams. Most people leave their manager, not their company. These same leaders who lose employees tend to have the lowest engagement scores and highest number of employee complaints. Yet HR remains stuck in this "How do I prove it?" bind, failing to establish influence and therefore power. This session provides established, reputable data every HR professional should not only learn but also take back to their C-suites in order to implement real manager-led engagement and retention solutions that work.
Learning Objectives:
- Learn about detailed studies and resulting data that reinforce the primary roles leaders play in engagement and retention.
- Learn to deliver this data to C-suite teams, along with specific solutions to build leaders' skills.
- Learn to incorporate this data into leadership development programs so leaders understand both their impact and the right behaviors to build trust ... and therefore engagement and retention.
Dick Finnegan
Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.
Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.
He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.
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