704: Managing Your Managers to Manage Better: A Practical and Necessary Look
How many times has it happened? We promote high-performing employees into management positions because they are good at their jobs, and then we send them off in the hopes that they have the ability to lead. MISTAKE! We cannot assume that our managers, new or experienced, have the tools necessary to lead and manage those who report to them. These skills are not inherent in everyone, and managers frequently must be taught how to manage. This fast-paced, business-focused, interactive workshop will take you through the education managers need most. Even more, we will give you the actual material and presentations so that you, as an HR professional, can bring this knowledge back to your organization. We will focus on the hiring and interview processes, performance management (including documenting discipline and performance appraisals), how to deal with employees who aren’t meeting business needs, the importance of empathy in keeping employees engaged and motivated, reporting responsibilities when complaints are brought or medical conditions are disclosed, and more.
Learning Objectives:
- Learn how to identify the subject matter on which managers must be educated.
- Learn training techniques so you can provide your managers the tools they need to lead effectively.
- Evaluate how managers can keep their employees motivated and engaged through “soft skills” and effective performance management.
- Learn how to analyze the skills managers need with respect to hiring and interviewing, as well as reporting complaints that are brought to their attention.
*Additional fee and registration required.
Michael S. Cohen, J.D.
Michael S. Cohen is a partner in Duane Morris’ Employment, Labor, Benefits and Immigration Practice Group. Michael concentrates his practice in the areas of employment law training and counseling. He has trained and counseled employers throughout the country on subjects including harassment prevention; diversity, equity and inclusion; combatting implicit bias; performance management; discipline and discharge; hiring and recruiting practices; performance evaluations; FMLA, ADA and FLSA compliance; leave of absence policies; LGBTQ+ issues in the workplace; substance abuse testing; workplace violence; records retention; conducting background checks; and more. Michael also has conducted investigations into claims of harassment and discrimination and has drafted employee handbooks, employment agreements, non-compete agreements and post-termination agreements. Michael regularly conducts in excess of 200 trainings each year. He has represented clients throughout the country in EEO and other administrative proceedings.
Michael has been cited as a national authority on employment issues by The New York Times, The Associated Press, USA Today, MSNBC.com, HR Magazine, SHRM On-Line, Employment Law 360, Inside Counsel Magazine, as well as many other publications. Michael serves as an Advisory Board Member of GenHERation and as a Board Member of Serve, Inc. Michael is a 1997 magna cum laude graduate of Temple University Beasley School of Law and a cum laude graduate of the University of Pennsylvania.