803: Leading through Change and Crisis: Critical Skills for HR Professionals' Careers and Organizations
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Effectiveness in the HR role hinges upon leading through change and crisis. By learning to lead change (not just manage change or cope with change), which includes developing change leadership capacity in their organizations, HR professionals are poised to make a strategic, bottom-line impact. Participants will walk-away with both actionable tactics to influence change more effectively themselves as well as real-world strategies to develop this capability in the leaders, teams, and organizations they serve.
Learning Objectives:
- Learn to lead through change and crisis by effectively collaborating with stakeholders up, down, and across your workplace to increase your impact for your organization, team, and career.
- Diagnose one’s own change leader style (including strengths, blind spots, and developmental tactics), discover how to coach others to develop theirs, and identify how to assess and enhance one’s organization’s approach to building change leadership capability.
- Reframe resistance to change from enemy to ally and explore how to leverage resistance as a powerful source of information to adapt one’s influence style to build relationships that get results.
- Explore actionable insights from neuroscience and psychology, relevant implications derived from a global database of 20,000 change leaders-at-all-levels, and real-world experience leading change in a wide variety of industries about how to engage the heart, enlighten the head, and equip the hands to get people moving in positive, new directions so change sticks.
- Emerge as a more competent and confident – and less stressed and frustrated – leader of change, to help oneself and one’s organization lead through this time of massive global crisis as well as to build an enabling foundation to succeed through all the inevitable changes to come.
Barbara Anne Trautlein
Barbara Trautlein is author of Change Intelligence and originator of the CQ® System for Developing Change Intelligence®. For over 30 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change initiatives. She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable. Barbara has a unique ability to connect with her audiences in industries across the globe. Clients served include Abbott, BP, Cisco, Deloitte, Northwestern University, and the United Nations. Barbara holds a doctorate in Organizational Psychology from the University of Michigan.
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