Creating an Accountability Culture: How to Change Behavior and Drive Innovation
Our ability to respond to and triumph over the effects of today's unique challenges depends on our capacity to change behavior-to adopt new processes, accept new ways of working, innovate outdated products, and more safely serve customers, to name just a few.
But changing the behavior of groups and individuals isn't easy. Ultimately, organizations innovate rapidly and execute efficiently to the degree their people hold one another accountable to new processes, standards, and behaviors. How's it going for you?
Join New York Times bestselling author Joseph Grenny as he shares examples from a fascinating case study where ex-convicts have created an accountability culture where relationships and results flourish and learn how you can implement the principles and lessons learned.
Learning Objectives:
- Why accountability is vital in organizational performance.
- How to cut lag time between identifying and addressing problems among employees.
- A step-by-step strategy for building total accountability in the workplace.
In-person session offerings are on a first-come, first-served basis.
Joseph Grenny
Joseph Grenny is a New York Times bestselling author of eight books, including the communication classic, Crucial Conversations. His whose work has been used by nearly half of the Forbes Global 2000 and has helped millions of people achieve better relationships and results. He cofounded Crucial Learning, one of the world’s most respected learning and organization development firms, offering courses in communication, performance, and leadership.