Feedback Fears? Facilitate a Feedforward Frenzy!

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2022 Annual Conference
Overcome your employees' fear of feedback by reframing it - "feedforward" supports a culture of sharing, receiving, and acting upon critical performance information.

We know feedback is performance information. We know we need it, and as humans-at-work practitioners we want to nurture a feedback culture. Despite our knowledge, despite our good intentions, when most of us hear "feedback" a siren screams in our brains. ACK! I'm going to hear how I've screwed up! What I've done wrong!

Even though we value learning, even though we know - logically - that feedback helps us improve, it can be tough to escape the fear.

We will define the top feedback fear triggers, discuss how to avoid them, and evaluate ways to encourage the active receiving of feedback. And we will have some fun - by turning feedback on its ear with a feed-forward frenzy, adapted for the virtual environment. We will role play an exercise all practitioners can bring to their workplaces, empowering leaders to create feedback cultures that really stick - and produce results.

Learning Objectives:

  • Identify feedback styles and approaches that trigger fear in recipients.
  • Reframe feedback delivery to encourage active receiving (understanding, situational application, and execution of new behaviors).
  • Practice the "feed forward" exercise and review opportunities to facilitate in your own organization.

In-person session offerings are on a first-come, first-served basis.

Date(s) & Time(s): 
Tuesday, June 14, 2022 - 4:00pm to 4:20pm
Presenter: 

Tina Schust Robinson

Tina Schust
Robinson

As founder of WorkJoy, Tina builds on 20 years of operations, technology consulting, and HR leadership experience to provide facilitation and coaching solutions to organizations ready to unleash the potential of their people. She co-creates talent programs that drive business outcomes and deliver human results, partnering with leaders from prominent organizations including Fabletics, FOX Sports, National Wildlife Federation, SAP, Savage X Fenty, and Spotify. Tina graduated from the University of Virginia (BA), University of Michigan (MBA), and Coactive Training Institute coaching program, and is adjunct faculty at Loyola Marymount University. She lives in Los Angeles with her writer husband and two pet parrots.

 

Location: 
Hall F
Session Type: 
Smart Stage
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